Couldn't load pickup availability
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Pre-order products are products that are not currently in stock but are available for purchase either online or in-store. If you purchase a pre-order product this product will be ordered in and either dispatched out to you then, become available for you to pick up in-store or will be dropshipped directly to your door from our suppliers. Pre-Order products are usually shipped within 2-3 days from purchase. If you need more information on pre-order products Get in touch.
The term retrofit is commonly used in the Australian swimming pool industry refering to all types of pool equipment and spare parts. Put sipmply it means "the direct replacement of" the referred to product. It is common for pool owners who are looking online for a product or a cheaper / alternative price they will be on the lookout for either the exact same product or part or one that will directly retrofit the one that needs to be replaced.
All types of retrofit pool equipment including Pool Pumps, Salt Chlorinators and pool lights are commonly available online whether it is exacly the same or if it is of a different brand but is specifically designed to directly retrofit that particular make and model.
We commonly refer to retrofit products usually because the products are exacly the same but have another name and label (commonly referred to as white labelled products).
Where this is not the case some manufactures have made similar items that function in a similar way and are designed to replace without fuss (no plumbing changes, screw in screw) but aren't always the same manufacturer or quality as the original.
This however doesn't mean that the original product is better than the retrofit product, although in most cases they are. Below is a list of product which in our opinion and based on years of experience where the retrofit product is beter than the original.
Retrofit is a practice where a piece of pool equipment is replaced due to fault or failure with another prodeuct exacly the same or purpose built to fit with ease. The term generic replacement refers to a product that has been specifically manufactured to replace anothe product or part either to gain a part of the market share or to fill a gap wher the original no longer exists.
So a generic product is not the same but has been manufactured to fit a specific product or part where a retrofit product can be the exaclty the same as the original, a re-badged product that is the same or a manufactured generic procdut specifically designed to replace the original with a similar operational outcome.
If you need more information on any of the retro fit product listed on this website let us know by calling our call centre on 1800 102 526 or contact one of our retail stores on the below info.
Platinum Pool and Spa Centre - Mudgeeraba (07 55591180)
Platinum Pool Centre - Currumbin (07 55256168)
Online Customer Support Centre -1800 102 526.
Retrofit Pool Equipment | Platinum Pool Centre - Gold Coast
Available for Purchase from-
Platinum Pool and Spa Centre - Mudgeeraba (07 55591180)
Platinum Pool Centre - Currumbin (07 55256168)
Online Customer Support Centre -1800 102 526.
This product is available in store or for purchase online!
This product is stocked in both our Mudgeeraba and Currumbin Pool Shops.
For information of our store locations please follow below links to see map.
Platinum Pool and Spa Centre - Mudgeeraba
Platinum pool and Spa Centre - Currumbin
This product is available for installation to all Gold Coast Suburbs.
Thanks for subscribing!
This email has been registered!
